Shipping Policy
Order Processing Time
At Dreams of Rhea, we strive to process all orders within 3 business days. Orders are not processed on weekends or holidays. Please allow for extra processing time during peak seasons or if you place an order after 2 PM PST.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on your location and the shipping method selected. Typical delivery times are:
- Standard Shipping: 5-7 business days
Please note that delivery times are estimates and may vary due to external factors beyond our control, such as carrier delays, inclement weather, or customs processing delays for international orders.
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped. This email will contain your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Dreams of Rhea is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Dreams of Rhea is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Shipping Restrictions
Some products may be subject to shipping restrictions due to size, weight, or destination country regulations. If your order cannot be shipped, you will be notified and refunded for the affected items.
Returns Policy
Please refer to our https://dreamsofrhea.com/pages/refund-policy for information on how to return an item.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: sirin@dreamsofrhea.com
or https://dreamsofrhea.com/pages/contact-1
Thank you for shopping with Dreams of Rhea!